Updated: 06.11.2025
Intro: This guide explains how to use the Bank of Lamps B2B portal: how to register, get verified, see real wholesale prices, place orders, track deliveries, download price lists and work with all key features.
Who it’s for: This guide is designed for purchasing managers, sales teams and distributors who work with our platform daily — from checking stock and managing orders to requesting quotes and arranging deliveries.
How to use this guide:
The guide is structured by topics.
If you’re just getting started, we recommend beginning with:
- Account Opening – how to register and log in
- Account Verification – how to unlock B2B prices and features
- Account Settings – where to manage users, addresses and notifications
1. Account Opening
This section explains who can use the Bank of Lamps B2B portal, what you need to register, and what happens after you create an account.
1.1. Why registration is required
We operate as a true B2B portal, not a public e-shop.
Prices, stock levels and most features are only available after registration and verification.
Once your company is validated, the system assigns you to the correct pricing segment, so you see real B2B prices, not retail ones.
Guests only see limited information.
Registration also unlocks B2B-only features, such as:
- Request Delivery Date (RDD)
- Weekly Ready to Ship Items summary
- Weekly Incomplete Items summary
- Exact stock quantities in our warehouse (guests only see Yes/No)
- Downloadable price lists with your B2B prices
- Daily stock export to your email
- Full Quotes system (send RFQs, get replies, approve quotes, order on agreed terms)
- Order management pages: Incomplete Items, Ready to Ship Items
- Fast Order for bulk ordering via EAN/MPN lists
- Estimated delivery time at our warehouse and confirmed dates once suppliers reply
- Full order status flow (Pending → In Progress → Ready to Ship → Delivered)
Without registration you only see a limited version of the website.
1.2. Who can place orders
We work only with business customers and legal entities.
You need a company to place orders.
Private individuals (B2C customers) cannot place orders on our portal.
1.3. Data required for registration
When creating an account, you need to enter:
- Company name – for your company profile
- First and Last Name – your contact person for our manager
- Work Email – used for activation, verification and documents
- “Company is VAT payer” checkbox – defines how we invoice you
- VAT number OR registration number – required for B2B sales
- Legal Address – used on invoices and shipping documents
- Tail lift required (Yes/No) – helps us choose the correct delivery option
- Phone number – for quick contact about orders or delivery
- Website – helps us verify your company faster
- Comment – any extra information for your manager (for example, main brands you work with)
Registration normally takes less than 1 minute.
1.4. How to register
- Go to: https://bankoflamps.com/sign-up
- Fill in the registration form
- Check that your email address is correct — you will need it to activate your account
- Submit the form
After that, you will receive an activation email.
1.5. If your company is not a VAT payer
You can still create an account.
Simply leave the “Company is VAT payer” checkbox empty and enter your company registration number instead of a VAT number.
1.6. What happens after registration
After you submit the form:
- You will receive an email with an activation link.
- Click the link to confirm your email and set your password
- The link is valid for 24 hours.
After activation, your account enters the verification stage (see Section 2).
Once verification is completed:
- Your prices will update to B2B prices
- Additional features may be enabled (depending on your company profile)
- A personal manager will be assigned to your account
1.7. If you did not receive the activation / password email
If the email does not arrive:
- Check your Spam / Junk folder
- If you still can’t find it, write to [email protected], and we will resend the email
1.8. If you forgot your password
If you cannot log in because you forgot your password:
- Go to: https://bankoflamps.com/forgot-password
- Enter your email
- Follow the instructions in the email you receive
1.9. Who to contact if you have questions
After logging in, you always see the email and phone of your personal manager in the top-left corner of the header.
You can contact us anytime via:
We reply quickly during business hours.
2. Account Verification
This section explains what verification is, why it is needed, how long it takes and which features it unlocks.
2.1. What information we need for verification
To complete the verification, we need a bit more information about your company:
- What your company does
- Your approximate turnover
- Which products or brands you are interested in
- Your website (if any)
Our manager will contact you to collect these details.
If you want to speed up the process, you can send this information directly to [email protected].
If you don’t send an email, that’s completely fine — in this case, verification may simply take a bit longer.
2.2. How long verification takes
Once we have the required information, verification usually takes up to 1 hour during business hours.
We always try to complete it as fast as possible.
After verification, you will receive an email confirming that your account has been successfully verified and B2B pricing is enabled.
2.3. How you know that your company is verified
When verification is completed, you automatically receive an email with the subject:
“Your Bank of Lamps Account Has Been Verified – Wholesale Prices Unlocked”
This email confirms that:
- Your account is fully active
- Your B2B prices are enabled
- You can start using the portal with your individual conditions
You will also see new prices and additional features after logging in.
2.4. Why you receive an extra email after activation
After you confirm your email and set your password, your account enters the verification stage.
At this moment you receive another email with the subject:
“Verify your Bank of Lamps account to access wholesale prices”
This email explains that your account is waiting for verification and asks you to send additional company information to [email protected].
Once we verify your company, you will receive the final confirmation email with upgraded B2B prices (see 2.3).
2.5. What verification changes for your account
After successful verification, you receive:
- Access to your individual B2B prices (often significantly lower than public prices)
- Brand-specific discounts, depending on manufacturer agreements
- Access to additional platform features that are not available for unverified accounts
In short: after verification you move from “guest mode” to a full B2B partner with customized conditions.
2.6. Features that can be unlocked after verification
Depending on your company profile and agreements, you may get access to:
- Download Price Lists (your B2B prices, MOQ, stock, validity dates)
- Stock Levels for our warehouse (exact quantities)
- Manufacturer Stock Levels (supplier warehouse stock, if available)
- Request a Quote (RFQ system)
- Daily stock & prices email
- Estimated delivery time at our warehouse
- Request Delivery Date (RDD) feature
- Ready to Ship Items page
- Incomplete Items page
- Fast Order (bulk upload using EAN/MPN codes)
- Weekly Ready-to-Ship summary email
- Weekly Incomplete Items summary email
Not all features are enabled automatically for every client.
Some depend on your profile and can be unlocked by your personal manager.
3. Getting Started: Navigation Overview
After you log in to the Bank of Lamps B2B portal, you can access all key tools from the top header.
To open your account area, click Orders or Account in the top-right corner.
You will then see a blue navigation bar with five main sections:
- Orders – all your orders and their statuses
- Quotes – your quote requests and replies
- Downloads – price lists, stock files and special prices
- Notifications – email preferences and automatic reports
- Settings – company details, users, addresses and password
Below you’ll find a short overview of what you can do in each section and where to find the most important pages.
3.1. Orders
The Orders section is your main place to track and manage all purchases.
It has four tabs:
- Orders – list of all orders with their main status. From here you can open any order, see product-level statuses and download the order to Excel.
- Incomplete items – all items that have not yet been delivered to our warehouse, with live statuses and a total open order value.
- Ready to ship items – everything that is already in our warehouse and can be shipped; use this tab to plan consolidated shipments and request delivery.
- Purchased items – history of items you have already bought, with last ordered date, total purchased quantity and “Add to cart” for quick reordering.
👉 Detailed explanations of statuses, Request Delivery Date, Ready to Ship and Incomplete Items are covered in section 10. Orders & Tracking.
3.2. Quotes
The Quotes section helps you manage all your price requests.
It has two tabs:
- Quotes – list of all your quotes with their status, validity dates and offered conditions. You can reopen any quote, repeat it or add approved items directly to your cart.
- Request a quote – create a new RFQ by entering EAN/MPN, quantity and (optionally) your target price. The quote will be sent directly to your manager for review.
👉 A full step-by-step explanation of how quotes work is available in section 6. Quotes & Inquiries.
3.3. Downloads
The Downloads section allows you to export price lists and stock data in Excel.
It has three tabs:
- Pricelist – full list of items available for order from selected brands, including your B2B price, stock levels, MOQ, validity dates and discontinued status.
- In-stock products – same file structure as Pricelist, but with the option “In stock only” to download only items currently available in our warehouse.
- Individual prices – all special prices individually agreed with your manager, lower than your standard terms, with Valid from / Valid till dates for each item.
👉 File formats, structure and download rules are explained in section 4. Stock, Price Lists & Special Prices.
3.4. Notifications
The Notifications section lets you control which automatic email updates you receive from the portal.
Here you can enable or disable:
- daily in-stock price list,
- weekly Ready to Ship summary,
- weekly Incomplete Items summary,
- weekly delivery date change report.
👉 Detailed descriptions and timings of each notification are covered in section 8. Notifications.
3.5 Settings
The Settings section allows you to manage your personal and company information.
It has five tabs:
- Profile information – update your first name, last name, phone number and email address.
- Company information – edit your company details and (if enabled) view your payment terms, credit line and overdue amount.
- Users – manage all users of your account and assign roles such as Owner, Accountant or Warehouse.
- Addresses – add, edit or remove delivery and legal addresses used during checkout.
- Password – change your account password at any time.
👉 Detailed setup instructions are provided later in section 7. Account Settings.
4. Getting Started: Navigation Overview
After you log in to the Bank of Lamps B2B portal, you can access all key tools from the top header.
To open your account area, click Orders or Account in the top-right corner.
You will then see a blue navigation bar with five main sections:
- Orders – all your orders and their statuses
- Quotes – your quote requests and replies
- Downloads – price lists, stock files and special prices
- Notifications – email preferences and automatic reports
- Settings – company details, users, addresses and password
Below you’ll find a short overview of what you can do in each section and where to find the most important pages.
3.1. Orders
The Orders section is your main place to track and manage all purchases.
It has four tabs:
- Orders – list of all orders with their main status. From here you can open any order, see product-level statuses and download the order to Excel.
- Incomplete items – all items that have not yet been delivered to our warehouse, with live statuses and a total open order value.
- Ready to ship items – everything that is already in our warehouse and can be shipped; use this tab to plan consolidated shipments and request delivery.
- Purchased items – history of items you have already bought, with last ordered date, total purchased quantity and “Add to cart” for quick reordering.
👉 Detailed explanations of statuses, Request Delivery Date, Ready to Ship and Incomplete Items are covered in section 10. Orders & Tracking.